Frequently Asked Questions (FAQs)
What is Your OWN Channel?
A:
Your OWN Channel is the place to share the videos you create. It's all about you and your vision. It's where you express your passions and shed light on your dreams. It's where you make your voice heard and where you can see how other Oprah.com members feel about the same topics that matter to you.
- Create a video based on one of our assignments
- Build a video channel based on Oprah.com categories such as fashion and beauty, food or entertainment.
- Here are some examples to get you started:
- For the Food section, create a cooking channel
- For the Fashion & Beauty section, share your fashion secrets
- For the Spirit section, share your tips for authentic happiness
What is "Ask Oprah's All-Stars"?
A:
"Ask Oprah's All-Stars" will air on OWN in January 2011. On four special nights, Dr. Oz, Suze Orman and Dr. Phil will share the stage to tackle viewers' toughest questions ... together. "We are going to do what each of us does, which is answer questions," says Dr. Oz. "When we combine ourselves together, I will tell you what to do. Phil will tell you how to do it. And Suze will tell you how to pay for it." Some questions will take the form of viewer-submitted videos. Others will come from the studio audience. No question is off-limits. No topic is taboo. Anything can happen.
How do I ask an All-Star a question?
A:
Make a video of yourself asking a question to one of the All-Stars. It can be about health (Dr. Oz), finances (Suze Orman) or well-being and relationships (Dr. Phil). Click here to submit a video.
Can I delete other people's comments on My OWN Channel?
A:
Click the "Delete" link featured to the right of the comment you'd like to delete in your channel's comment feed.
Is anything off limits?
A:
You can ask the All-Stars anything about health, finances or well-being and relationships. But please keep good manners in mind. Profanity and obscenity are not allowed. Visit our house rules for more information about what is not allowed in a video.
Is there a limit to how long my videos can be?
A:
All video submissions must be no longer than 4 minutes in length.
Who else will watch the videos?
A:
Everyone can see the videos. Tell your friends to check out your video on the "Ask Oprah's All-Stars" page or in Your OWN Channel within the Oprah.com community?
I don't know how to edit, and I don't have the software on my computer.
A:
We are giving you a powerful editing tool right on the Your OWN Channel website. Get creative!
Are there any copyright restrictions on what I can include in my video?
A:
Video submissions must not include any copyrighted images or footage, or any other copyrighted materials that do not belong to you.
Why doesn't my video show up right away?
A:
It takes some time to check your video for content and to convert it into the proper format for viewing on Oprah.com Your video will appear soon.
Do I need to edit my video or can I just upload what I record on my camera?
A:
You don't have to edit your video, but make sure we can see and hear you clearly. Click here for some video tips.
I'm having trouble uploading my video!
A:
First make sure your video is in the right file format. In order to upload successfully, your video must be configured in one of the following file formats: asf, asx, avi, flv, mov, mp4, mpg, wmv, 3gpp. Then make sure your file size does not exceed 400MB, which is our maximum file size.
My video is taking forever to load!
A:
Video files can be among the largest of all file types. If you don't have a superfast Internet connection, uploading your video can take some time. Please be patient!
Can I remove a video once it's been posted?
A:
Yes, you can edit or remove a video once it's been posted.
What's an O Dream Board?
A:
An O Dream Board is an online, digital version of a vision board. It's a collection of words and images that represents a dream or goal. Thanks to our wide array of photos and our backgrounds and text generator, you can assemble a digital collage that represents your goals and ambitions—and inspire you to go after what you really want. You can also share our O Dream Board via email or your social media pages.
How do I connect to the people who are already here?
A:
A good way to find people is to read our members' comments on articles, videos, and other content on the website. If you're moved by what they're saying, admire their story, or just get a kick out of their sense of humor, add a response that lets them know how you feel. Then check out their profile—where you can learn more about them. If you click the Follow button - when you view your profile you'll see what they have said or any other activity they've done on the site. They just might follow you in return.
I've heard so much about privacy problems on the web. Is my information safe with Oprah.com?
A:
Yes. Oprah.com doesn't sell or share our customer information with outside businesses. Your profile is protected by your personal password. If you don't share or divulge your password, you'll maintain full control of your profile.
What if I don't want everybody to see what I'm doing?
A:
You can use the privacy choices in your Account Settings to control which of your activities other members can see. You can use the privacy checkboxes to select which activities you want people to see. You must uncheck or leave blank the different types of activities you wish to keep private.
What if I make a comment on an article or video? Can somebody make a comment about my comment? And say anything they want?
A:
Yes, they can, as long as it meets our user standards. If you choose to comment about something in the community, your comment will be public for everyone else to read and respond to. The more comments and responses there are, the more expansive the conversation becomes and the more connections are made. That's what community is all about.
What is a "Follow" button?
A:
Like what a community member writes/comments on or uploads onto Oprah.com? Click on their member name, then click the follow button. Or search for a member within the community section of Oprah.com, go to their profile page and click the follow button. These members' activity will show up in your activity feed on your profile page. Everything you do in the community appears on your public profile page, and also on your followers' activity feeds. Uncheck any activity you do not want other members to see in the Privacy Settings section of your Account Settings.
How do I control who can see any information on my Profile page?
A:
Everything you do in the community appears on your public profile page, and also on your followers' activity feeds. Uncheck any activity you do not want other members to see in the Privacy Settings section of your Account Settings.
What if I see offensive content in someone else's video?
A:
Click the "Report Abuse" link located at the top left of the comment section.
What if I can't find an answer to my question?
A:
Click here to send an email to the Oprah.com Community support team.
|